Service Terms
All Attitude Online accounts are subject to the Attitude
Online Acceptable Use Policy. The use of Attitude Online’s
service indicates acceptance of these terms. By ordering DSL service, you
also agree to be bound by the following terms and conditions:
ADSL service is only available in the SBC/AT&T service
area. Attitude Online will verify your SBC/AT&T phone service type
after the installation. Customers found to have SBC/AT&T business
phone service will be charged business DSL rates. DSL service is provided
on a one year term basis. Discontinuing DSL service prior to the end of
this one-year term will result in an early termination fee of $200.00 or
the remaining balance of normal payments for the term, whichever is less.
After the initial one-year term, service is on a
month-to-month basis. Customer must provide and maintain a valid credit
card number for the duration of the one-year term. Applicable fees will
be charged to this account in the event of early termination. After the
one-year term, pricing reverts to the then current price. Any applicable
taxes, telecommunications surcharges or other governmental charges are
the customer's sole responsibility. All circuits are subject to a Federal
Universal Service Recovery Fee. You must be over 18 years of age to order
DSL service.
Equipment for DSL Line Sharing circuits provided by Attitude
Online has a one-time cost of $99.95 for a wireless router, $99.99 for
installation, plus applicable sales tax. If, for reasons beyond the
control of the customer, Attitude Online is unable to provide a DSL
circuit, we will accept returned equipment in new condition.
Actual data transfer rates may vary as measured between NID
at customer's location and the DSL-equipped Central Office or Remote
Terminal, dependant upon several factors
including line quality and loop length. Minimum service speeds are subject
to 10%-20% protocol overhead. Actual transfer rates above 80% of the
listed minimum transfer rate will be considered acceptable. Attitude
Online makes no guarantees regarding the availability of DSL until
service is established.
Attitude Online will not be responsible for outages that it
is not notified about by the customer. Customer must be available for
troubleshooting and connection setup. Customer has sole responsibility
for any local network infrastructure at the installation premises.
Circuit will be assigned a single IP dynamically via DHCP,
unless static IP service is selected.
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