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Service Terms
All Attitude Online accounts are subject to the Attitude Online
Acceptable Use Policy. The use of Attitude Online’s
service indicates acceptance of these terms. By ordering DSL service, you
also agree to be bound by the following terms and conditions:
ADSL service is only available in the SBC/AT&T service area.
Attitude Online will verify your SBC/AT&T phone service type after the
installation. Customers found to have SBC/AT&T business phone service
will be charged business DSL rates. DSL service is provided on a one year
term basis. Discontinuing DSL service prior to the end of this one-year
term will result in an early termination fee of $200.00 or the remaining
balance of normal payments for the term, whichever is less.
After the initial one-year term, service is on a month-to-month
basis. Customer must provide and maintain a valid credit card number for
the duration of the one-year term. Applicable fees will be charged to this
account in the event of early termination. After the one-year term, pricing
reverts to the then current price. Any applicable taxes, telecommunications
surcharges or other governmental charges are the customer's sole
responsibility. All circuits are subject to a Federal Universal Service
Recovery Fee. You must be over 18 years of age to order DSL service.
Equipment for DSL Line Sharing circuits provided by Attitude
Online has a one-time cost of $99.95 for a wireless router, $99.99 for
installation, plus applicable sales tax. If, for reasons beyond the control
of the customer, Attitude Online is unable to provide a DSL circuit, we
will accept returned equipment in new condition.
Actual data transfer rates may vary as measured between NID at
customer's location and the DSL-equipped Central Office or Remote Terminal,
dependant upon several factors including line
quality and loop length. Minimum service speeds are subject to 10%-20%
protocol overhead. Actual transfer rates above 80% of the listed minimum
transfer rate will be considered acceptable. Attitude Online makes no
guarantees regarding the availability of DSL until service is established.
Attitude Online will not be responsible for outages that it is
not notified about by the customer. Customer must be available for
troubleshooting and connection setup. Customer has sole responsibility for
any local network infrastructure at the installation premises.
Circuit will be assigned a
single IP dynamically via DHCP, unless static IP service is selected.
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