Residential Static ADSL Service
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Installation Information

DSL will be ordered and installed at the premises address provided below:

(In the event the service that is ordered is not available at the location requested, Attitude Online will contact you with other options available at your location)

  Name

  Street Address

  City        State   Zip Code

  Contact Email Address

Billing Information

( If different than install information)

  Contact Phone Number

  Street Address

  City      State   Zip Code

DSL Service Information

  DSL Service Type Requested

  DSL Equipment Type

  Installation Type

Payment Information

  Payment Type

Credit Card Type

  Credit Card Number

/ Credit Card Expiration Date

  Credit Card 3 Digit Security Code

Credit Card Billing Information

(If different than install information)

  Name on Card

  Card Billing Address

  City      State   Zip Code

 

  I have read and agree with the following service terms and conditions:

Service Terms

All Attitude Online accounts are subject to the Attitude Online Acceptable Use Policy. The use of Attitude Online’s service indicates acceptance of these terms. By ordering DSL service, you also agree to be bound by the following terms and conditions:

Residential DSL service is only available on lines within the SBC/AT&T service area. Attitude Online will verify your SBC/AT&T service type after the installation. Customers found to have a business address within the SBC/AT&T service area will be charged business DSL rates. DSL service is provided on a one year term basis. Discontinuing DSL service prior to the end of this one-year term will result in an early termination fee of $200.00 or the remaining balance of normal payments for the term, whichever is less.

After the initial one-year term, service is on a month-to-month basis. Customer must provide and maintain a valid credit card number for the duration of the one-year term. Applicable fees will be charged to this account in the event of early termination. After the one-year term, pricing reverts to the then current price. Any applicable taxes, telecommunications surcharges or other governmental charges are the customer's sole responsibility. All circuits are subject to a Federal Universal Service Recovery Fee.. You must be over 18 years of age to order DSL service.

Equipment for DSL Line Sharing circuits provided by Attitude Online has a one-time cost of $99.95 for a wireless router, plus applicable sales tax and $12.95 shipping and handling. If, for reasons beyond the control of the customer, Attitude Online is unable to provide a DSL circuit, we will accept returned equipment in new condition.

Actual data transfer rates may vary as measured between NID at customer's location and the DSL-equipped Central Office or Remote Terminal, dependant upon several factors including line quality and loop length. Minimum service speeds are subject to 10%-20% protocol overhead. Actual transfer rates above 80% of the listed minimum transfer rate will be considered acceptable. Attitude Online makes no guarantees regarding the availability of DSL until service is established.

Attitude Online will not be responsible for outages that it is not notified about by the customer. Customer must be available for troubleshooting and connection setup. Customer has sole responsibility for any local network infrastructure at the installation premises.

Circuit will be assigned a single IP dynamically via DHCP, unless static IP service is selected. No special software is typically required.