Gavin D. Haubelt

Objective

To obtain a position in which my customer service, people and computer skills will be used to there maximum potential. I feel that with my skills and desire I would be a great asset to your company and would only help its growth.

Summary of Qualifications

• Able to handle customer service functions, identify and resolve problems in an efficient manner to the satisfaction of end users.
• Hands-on supervision of up to six personnel with experience in hiring and training.
• Extensive knowledge of DOS, Windows 3.1, 95, NT, UNIX and basic working knowledge of Novell 4.
• Experience in office cabling, including twisted pair, coax, RS-232 and parallel.
• Fourteen years modem and telecommunications experience.
• Software evaluation and recommendations.
• Excellent ability to effectively communicate and relate to a wide variety of people.
• A fast learner who is dedicated, loyal and willing to work hard to achieve goals.

Experience & Accomplishments

4/21/97 - Present Attitude Online Fresno, CA

• System Administrator, Operations Manager, Web Master
• Day to day maintenance of two NT servers, install new software, and trouble shooting.
• Marketing

 

7/95 - 4/20/97 CyberGate Information Services, Inc. Fresno, CA

• Assistant System Administrator, Technical Support Manager, Account Manager, Web
• Master
• Day to day maintenance of a UNIX server, install new software, and trouble shooting.
• Customer technical support, account billing, collections, and customer relations.
• Web Page design and layout.

 

3/93 - 7/95 Crystal Palace Computers, Fresno, CA

• Owner
• Custom built computer systems, service and support of PC compatible systems.
• Advertising, building and diagnosing systems, customer service, ordering, accounting and sales.
• Operation of a computer bulletin board.

 

2/89 - 3/93 Radio Shack, Fresno, CA

• Sales Manager
• Responsible for five employees and over $80,000 in inventory
• Daily operations of business, inventory control, customer service, training and sales.

7/87 - 2/89 Sierra On-Line, Oakhurst, CA

• Quality Assurance
• Checking new programs for bugs and errors in the code.
• Giving approval for production to start.
• Set-up and operation of a sixteen line computer bulletin board.

Accomplishments:

• Received over fifty sales and manager awards.
• Successfully trained employees to take over management positions.
• Increased annual sales by more than 15%
• Successfully took over three failing stores, streamlining operations resulting in large sales gains and higher profits.

Education

• 1987 Yosemite High School, Oakhurst, California
• Graduate

 

• Currently working on my MCSE and CNE
• 1994 Fresno City College, Fresno, California
• Attending
• Goal of B.S. Degree in Computer Science with a Business minor.